Training and Certifications Impact Salaries for IT and Business Pros, According to IT Salary

IT and business professionals who took training during the past year earned an average of $6,839 (8.6%) more than those who did not. In particular, professionals who had earned a certification during the past five years earned an average of $6,558 (8.2%) more than their counterparts.

Salaries Increased in 2011

The average salary for respondents was $84,552, up 6.2% from last year’s survey and the highest average salary reported in the history of the survey. Further, nearly two-thirds of respondents (63%) reported receiving a raise, up from 54% of the previous year’s respondents, but still off from the 80% mark set in 2008.

Job Satisfaction Improved in 2011

Overall, 60% of respondents reported being satisfied or very satisfied with their position, compared to 43% and 40% in the previous two years. Those reporting being very satisfied with their current position increased to 15%, up from only 5% and 8% in the previous two years.

Most Believe Economic Conditions Will Improve for 2012

Over half (58%) of respondents indicated that their businesses are either growing slowly or experiencing a period of solid growth. That is in line with last year (58% vs. 56%) and 14 points higher than two years ago. Further, 80% of this year’s respondents indicated projects are getting funding, up from 77% and 62% in the previous two years.

The Global Knowledge/TechRepublic 2012 IT Skills and Salary Survey was conducted online from October 10 to November 18, 2011. It yielded more than 9,500 respondents worldwide, with 76 percent coming from North America. Download the complete IT salary survey report.

About Global Knowledge

Global Knowledge is the worldwide leader in IT and business skills training, with more than 1,200 courses that span foundational and specialized training and certifications. Our core training is focused on Cisco, Microsoft, Avaya, VMware, Red Hat, business process improvement, and leadership development. We deliver via training centers, private facilities, and the Internet, enabling our customers to choose when, where, and how they want to receive training programs and learning services. Founded in 1995, Global Knowledge employs more than 1,300 people worldwide and is headquartered in Cary, NC. The company is owned by New York-based investment firm MidOcean Partners. Learn more at

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